Emotional Intelligence

Emotional Intelligence is a hot top in the business world. Companies everywhere have recognized that when employees have a high EI understanding are able to accomplish more with less effort.

Dr. Hendrie Weisinger has spent many hours helping employees all over the country understand what Emotional Intelligence means and how they can apply it in their day to day jobs to become more effective.

Here is an expert from The Emotionally Intelligent Real Estate Agent that tells you why it pays to become an emotionally intelligent real estate agent:

Emotional intelligence, specifically, refers to your ability to use your emotions, moods, and feelings—and those of others—to enhance your results.
For you, emotional intelligence means being able to turn setbacks into comebacks, to respond effectively to emotionally aroused clients—especially those that are angry and anxious—and to stay motivated and focused during turbulent times.

It means enhancing your productivity by giving positive criticism to your assistants and team members, taking criticism in a manner that helps you develop, and managing your anger when a client is late or blames you for his house not selling. It also means being able to jazz up those you work with, to remain calm when your clients panic, and to work out conflict, whether it is with a client, a fellow agent, or your office manager. In short, to you emotional intelligence mean success.

Emotional intelligence is not just for business either. Having emotional intelligence also makes living your personal life much easier and with less stress. EI can be applied to any part of your business or personal life to make you more successful with less effort

Because emotions are so powerful, managing them requires potent techniques. Here are four.

1. Take charge of your thoughts.
2. Use relaxation to decrease your physiological arousal.
3. Take control of and generate effective behavior patterns.
4. Take time out to calm down, and even have a laugh.

These four techniques will help you:

• Recognize that your own thoughts, physiological changes, and be¬haviors drive your emotional responses, and that you can take charge of them to be sure that your behavior is in harmony with your intentions.
• Diminish anxiety, anger, and fear so that you can respond to cli¬ents in considered, emotionally intelligent ways.
• Recognize when behavioral patterns aren’t working for you and find ways to change them, so you can move toward your goals with full effectiveness.
• Learn when to walk away from tense situations and calm down, perhaps with some good laughs, to restore your equilibrium and trigger positive feelings.

The books below are great resources for both professionals and non-professionals to learn how to apply Emotionally Intelligence in your everyday life: